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NEORIS ACTIVESUITE CASE MANAGEMENT INSERT

 

HEADLINE:   THE SOLUTION TO HELP MANAGE YOUR CASE LOAD

 

SUB HEAD:   THE EFFECTS OF CASE OVERLOAD

Why are caseworkers so over burdened with the number of cases assigned to them (1 to 22 ratio) and the time they have to visit each case (every 30 days)? This burden can be attributed to the amount of manual back office work required to prepare for each case, which in turn prevents them from achieving their goals. Management’s lack of visibility and tools to take control also severely also impedes their ability to be productive. What is the direct result of this? Visits become overdue, liability is high, morale is low, and funding from external resources is not maximized.

 

SUB HEAD:   WHY TRADITIONAL SOLUTIONS FAIL

Other solution providers typically make the mistake of selecting a specific technology (ie:.net) and handheld devices. When providers select a specific technology or hardware device they become limited to the functionality they can deliver. Their solutions become dependent on the capabilities of the devices. For business operators this becomes a problem if they have a need to collect information, but they are limited by the device or the application. For example, what if a caseworker needs an electronic signature capture and the device does not have this capability? This forces them to incorporate another device plus the expense of integrating to the legacy system. In the case of field workers, this requires that they learn and use multiple devices with a different look and feel. This typically leads to employee frustration which results on inaccurate data collection.

 

SUB HEAD:   NEORIS ACTIVESUITE ™ - A CASEWORKER’S DREAM

Neoris ActiveSuite™ provides Federal, State and Local governments a user-friendly mobility solution for field workers, which connects them to back office information allowing for decisions to be made in the field. In addition, it also provides visibility to management in order to control decisions and accountability. For case management purposes (child protective services and private investigators, parole officers), ActiveSuite also provides authenticity, standardized data and alerts regarding site visits. This limits the future liability resulting from the actions taken or not taken in the field. It also supplies a proactive approach in resolving events in a timelymanner in the field.

How Does It Work?

  • Caseworker’s handheld synchronizes with HomeSafenet with case information, schedule, and route stops. Alerts generated to prompt collection of missing data/documents.
  • Caseworker arrives for an on-site interview with caregiver and child. GPS coordinates are captured with date and timestamp.
  • Authentication Barcode, Biometric or PIN. System captures date/time for each event.
  • Caregivers enter their PIN for validation.
  • Caseworker enters information about the child and his/her condition. Capture forms, text and/or voice. Alerts are generated based on vital data collected.
  • All participants sign the mobile device to verify that the assessment is complete. The signature is electronically stored
  • Caseworker takes a picture of the child using the handheld after the assessment is complete. The picture is electronically stored. Final date/time collected to determine length of visit.

 

SUB HEAD:   NEORIS ACTIVESUITE™ CASE MANAGEMENT BENEFITS

A Diverse and Flexible Approach

Neoris’ approach takes into consideration the needs of our clients. We understand user acceptability issues, liability issues, the need to control costs, increase productivity, to maximize third party funding, maximize original investments, need for data from multiple sources, reliability, scalability, data security and limited time to implement and train.

Tangible Results

Neoris has been able to demonstrate a 30% increase in productivity, a 33% increase in data collection resulting in additional funding through AFCARS.Neoris has also demonstrated product reliability with 100% system availability and support provided 24/7.

Minimal Cost and Risk

Neoris offers an affordable monthly cost structure for our clients limiting the up front costs. Additionally, Neoris guarantees our clients success by sharing in the risk. Part of our payment comes from the value our clients receive.

 

 


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