NEORIS
ACTIVESUITE CASE MANAGEMENT INSERT
HEADLINE: THE SOLUTION TO HELP MANAGE YOUR CASE
LOAD
SUB HEAD: THE EFFECTS OF CASE OVERLOAD
Why
are caseworkers so over burdened with the number of cases
assigned to them (1 to 22 ratio) and the time they have
to visit each case (every 30 days)? This burden can be attributed
to the amount of manual back office work required to prepare
for each case, which in turn prevents them from achieving
their goals. Management’s lack of visibility and tools
to take control also severely also impedes their ability
to be productive. What is the direct result of this? Visits
become overdue, liability is high, morale is low, and funding
from external resources is not maximized.
SUB HEAD: WHY TRADITIONAL SOLUTIONS FAIL
Other solution providers typically make the mistake of selecting
a specific technology (ie:.net) and handheld devices. When
providers select a specific technology or hardware device
they become limited to the functionality they can deliver.
Their solutions become dependent on the capabilities of
the devices. For business operators this becomes a problem
if they have a need to collect information, but they are
limited by the device or the application. For example, what
if a caseworker needs an electronic signature capture and
the device does not have this capability? This forces them
to incorporate another device plus the expense of integrating
to the legacy system. In the case of field workers, this
requires that they learn and use multiple devices with a
different look and feel. This typically leads to employee
frustration which results on inaccurate data collection.
SUB
HEAD: NEORIS ACTIVESUITE ™ - A CASEWORKER’S
DREAM
Neoris ActiveSuite™ provides Federal, State and Local
governments a user-friendly mobility solution for field
workers, which connects them to back office information
allowing for decisions to be made in the field. In addition,
it also provides visibility to management in order to control
decisions and accountability. For case management purposes
(child protective services and private investigators, parole
officers), ActiveSuite also provides authenticity, standardized
data and alerts regarding site visits. This limits the future
liability resulting from the actions taken or not taken
in the field. It also supplies a proactive approach in resolving
events in a timelymanner in the field.
How Does It Work?
- Caseworker’s handheld
synchronizes with HomeSafenet with case information, schedule,
and route stops. Alerts generated to prompt collection
of missing data/documents.
- Caseworker arrives for
an on-site interview with caregiver and child. GPS coordinates
are captured with date and timestamp.
- Authentication Barcode,
Biometric or PIN. System captures date/time for each event.
- Caregivers enter their
PIN for validation.
- Caseworker enters information
about the child and his/her condition. Capture forms,
text and/or voice. Alerts are generated based on vital
data collected.
- All participants sign
the mobile device to verify that the assessment is complete.
The signature is electronically stored
- Caseworker takes a picture
of the child using the handheld after the assessment is
complete. The picture is electronically stored. Final
date/time collected to determine length of visit.
SUB HEAD: NEORIS ACTIVESUITE™ CASE MANAGEMENT
BENEFITS
A Diverse and Flexible Approach
Neoris’ approach takes into consideration the needs
of our clients. We understand user acceptability issues,
liability issues, the need to control costs, increase productivity,
to maximize third party funding, maximize original investments,
need for data from multiple sources, reliability, scalability,
data security and limited time to implement and train.
Tangible Results
Neoris has been able to demonstrate a 30% increase in productivity,
a 33% increase in data collection resulting in additional
funding through AFCARS.Neoris has also demonstrated product
reliability with 100% system availability and support provided
24/7.
Minimal Cost and Risk
Neoris offers an affordable monthly cost structure for our
clients limiting the up front costs. Additionally, Neoris
guarantees our clients success by sharing in the risk. Part
of our payment comes from the value our clients receive.
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